Contact us
If you have a problem with your order, please contact us using the form below.
FAQ
What are the delivery times?
Delivery times depend on your location. On average, please allow between 5 and 10 working days after validation of your order. You will be given a precise estimate when you confirm your purchase.
What payment methods do you accept?
We accept payment by credit card (Visa, Mastercard, etc.), as well as PayPal. All payments
are secured by advanced encryption.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this
number to track your parcel directly on the carrier's website.
What are your return and refund policies?
You have 14 days after receipt of your order to make a return. Items must be
be unworn, unwashed and in their original packaging. Return shipping costs are at the customer's expense. A
Once we have received your return, we will refund you within 5 to 7 working days.
Are your clothes really organic?
Yes, our garments contain 70 to 1000/0 organic cotton certified by recognized labels.
such as GOT S and OEKO-TEX, guaranteeing the absence of substances harmful to health and the environment.
Do you offer discounts or promotions?
Yes, we regularly offer promotional codes. Stay informed by subscribing to our
newsletter!
How can I create an account on your site?
To create an account, click on the icon at the top right of the home page. Follow the steps in
fill in your personal details. Once your account has been created, you will receive an email from
confirmation.
How do I manage my personal data on your site?
Your personal data is managed in accordance with our Privacy Policy. You can also
access, modify or delete your information directly from your customer account, or by contacting us.
contact us via info@leila-design.com. We are committed to protecting your data in accordance with
regulations in force.